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When it comes to claims, we don’t just take the 30,000-foot view; we also take a 400-foot view – literally, because that’s the maximum altitude of a drone.

Drones are one of several technologies that have dramatically changed the claims process 

and enabled the insurance industry to provide superior customer service, efficiency and greater


Your Insurance Experts Are Retiring. Now What?

As amusing as it was alarming, a 2012 Valen Analytics survey revealed that 44% of Millennials thought that the prospect of working in the insurance industry was boring — little do they know!1 Good thing our industry has record low unemployment rates, right?

Here’s the problem:  In 2016 the average age of insurance industry employees was 59, and nearly 400,000 of them…


Helping risk managers make the most informed decisions.

What's Next for Qualified Immunity?

Steven Leone

Over the last several weeks, the nation has been focused on the criminal trial and conviction of Derek Chauvin for the tragic death of George Floyd. Since George Floyd’s death nearly a year ago, police reform efforts have advanced with greater urgency. There are increasing calls to regulate the police and to hold them accountable. In years past, qualified immunity may have been an obscure legal doctrine arising in civil lawsuits against government officials. Not anymore. Qualified immunity is in the spotlight. So, what’s next for qualified immunity?

Facial Recognition - Is It Possible to Remain Anonymous?

Steven Leone

Enhanced digital imagery, along with the development of artificial intelligence, has allowed for the increased use of facial recognition technology. However, these advancements have created new legal and ethical questions. Such questions are likely to be areas of rich debate for public entities, policymakers and the public. It makes us wonder if it is possible to remain anonymous in the age of facial recognition?