Our Values are derived from the following disciplines:
Underwriting: We are an underwriting organization. We provide insurance and reinsurance only for risks we understand and at a price that fairly compensates us for the risks we are assuming. All functional areas of our business—support and adhere to this discipline.
Marketing: We believe that strong business relationships with our brokers and customers are critical to success.
We seek to place business through brokers who value our financial security, our expertise, our service, and our products.
Operations and Financial: We have unparalleled financial strength, which we will deploy to grow our business profitably. Despite this, we spend corporate dollars like our own. We strive to make cost and efficiency competitive advantages while maintaining, or improving, quality and service. We manage ourselves conservatively to ensure we are able to pay losses today and into the future.
Culture: We treat our people, our brokers, our insureds and reinsureds, and all others with transparency, honesty, and respect. We enjoy what we do and challenge ourselves to be the best we can be. We encourage teamwork. We take pride in the fact that our success contributes meaningfully to the economic prosperity of our customers, our associates, and our shareholders.